Wait, What’s My Password? Who to turn to for assistance during open enrollment

Have you ever had one of those moments when you’re faced with a login screen, and your mind draws a complete blank? You’re not alone; it happens to the best of us. In today’s digital age, passwords are the keys to our online kingdom, and keeping track of them can be a real challenge. For the Zorro platform you will follow the mm/dd/yy structure (ex: March 13rd 1984 id PW: 03/13/84 )

But let’s not dwell on the forgetfulness that plagues us all from time to time. Instead, let’s focus on what you should do when you find yourself locked out or scratching your head, wondering, “Who do I turn to for help?”

Benefit Plan Questions? Ask Our Expert Enrollment Team!

First things first, if you have questions about your benefit plan or need guidance on navigating the complex world of employee benefits, our expert enrollment team is your go-to resource. They’re the superheroes of benefits knowledge, ready to swoop in and save the day.

Whether you’re wondering about coverage options, want to explore the ins and outs of your plan, or need help making the right choices for you and your family, our enrollment team is here for you. You can schedule either a 10-minute or 30-minute call session with them, depending on your needs. These consultations are designed to provide you with the clarity and information you need to make informed decisions about your benefits.

Technical Questions? Reach Out to Brittany@mibenefits1.wpenginepowered.com

Now, let’s talk process. If you encounter any technical issues, like forgetting your password or having trouble navigating our online platform, fret not! We have a dedicated point person to help you with all things technical. You can reach out to Brittany at brittany@mibenefits1.wpenginepowered.com, and she’ll be your guiding star.

Brittany is here to field your technical questions, provide assistance, and coordinate solutions to ensure your experience with your benefits is as smooth as possible. Whether it’s a login issue, a glitch, or simply a question about how to use a specific feature, Brittany has your back.

So, the next time you find yourself in a password-induced conundrum or need guidance on your benefit plan, remember: our expert enrollment team is your benefits guru, and Brittany is your tech-savvy troubleshooter. With their support, you’ll have all the help you need to navigate the world of benefits and technology.